Justice Reform Initiatives ~ Early Solutions, Faster Justice
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Key Concepts in Justice Reform
Problem solving
The problem-solving approach involves treating each new situation as a problem to be solved, rather than a dispute or fight.
When lawyers adopt a problem-solving approach, they look at the client's problem broadly. They attempt to gain a broader understanding of the legal and non-legal issues to find the best solution.
In a problem-solving justice system, justice agencies see themselves as partners in a community-based, citizen-focused enterprise. Adjudication by a court is available, where needed, to define the rights and obligations on which to base resolutions. Although trials are valued, they are a last resort.
The Ministry of Attorney General is promoting a problem-solving approach to ensure the justice system is more responsive to those who use it.
For more information about the problem-solving approach, including illustrations of how a problem could be dealt with using this approach and a traditional, litigation-focused approach:
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