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If your small claims
court case is going to court - whether it's for a settlement conference
or a trial you probably have a lot of questions to ask. This booklet
will try to answer some of them.
You will receive
either a notice of settlement conference or a notice of trial in
the mail from the court registry. Most cases will have a settlement
conference. If your case is a motor vehicle accident case and only
liability for property damage is being disputed, you will go directly
to trial.
You will not need to have a settlement conference.
If you do have
a notice of trial you should read part one of this booklet which
may help you to prepare your case. Part two talks about what will
happen at the trial. When you read part one remember you will be
at a trial, not a settlement conference.
First, we will
talk about the settlement conference, what its purpose is and what
you can do to prepare for it.
If all goes
well, your case will end there, with a settlement. If not, there
will be a trial, so next we'll talk about what happens at trial
and how you can get your case ready.
Part
One - The settlement conference
What is the settlement conference for?
There are two
main purposes for the settlement conference:
- to encourage
settlement of cases, and
- if settlement
is not possible, to help the parties prepare their cases for trial.
Try to be creative.
Think about what you really want from this case. If you're suing
a contractor over a job that was not done to your satisfaction,
you probably want the work done and done right. If you are the contractor,
you will want to at least break even on the job, but you may be
willing to apply your profits to a repair job. If you are being
sued for money you owe someone, maybe you only need time to pay.
Try not to think
so much in terms of "How can I win my case?" Think instead,
"What do I want from this case? What does the other side want?
Is there any possible solution that we both can live with?"
Even if the
whole case cannot be resolved, the settlement conference is a good
chance to work out an agreement on at least some of the issues,
so that the trial will be easier, quicker and less expensive.
If there is
to be a trial, the conference is also an opportunity for you to
get some answers to questions you may have about the preparation
of your case. The judge won't give you legal advice but you can
talk about what evidence you should be prepared to offer at trial.
Also, there are a number of orders the judge can make that can help
in the preparation of your case.
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Example
1
(We'll
use the same roofer we talked about in Booklet #2: Making
a Claim.)
Suppose
you are a roofer who is being sued for damage caused by a
leaky roof. You could ask the judge to make an order that
a building inspector - chosen by you - be allowed to inspect
the house.
Then
the inspector could give evidence about the alleged damage.
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If there is
to be a trial, a date may be set immediately, so bring your calendar
or at least be aware of any dates when you would not be available
for trial. If the date is not set immediately, you will receive
a notice of trial in the mail.
How should I prepare for a settlement conference?
The better prepared
you are for your settlement conference, the more you will gain from
it. In fact, it is a good idea to do most of your preparation at
this time. Then, if you do have a trial, most of your work is done.
What's more,
if you are not prepared and the conference cannot be properly conducted
because of that - you don't have the necessary documents with you,
for example it can cost you money. The judge can order
you to pay the expenses of the other party coming to the conference,
and you may have to all come back a second time.
If
you are the CLAIMANT:
(Go to the
"If you are the DEFENDANT", unless
you have a counterclaim. If so, read this because the same applies
to counterclaims.)
If you are the
claimant, there are two basic parts to your case:
First: You
have to prove liability. That means you must prove that the defendant
did something wrong to you.
Second: You
have to prove the amount. It's not enough to prove that the dry
cleaner ruined your suit. You have to prove what the suit was worth
or what it cost to repair the damage.
The evidence
is whatever you will use at trial to prove your case. But you have
to think about it now because the judge at the settlement conference
will want to know how you intend to prove your case. There are several
different kinds of evidence. The most often used are:
a) oral testimony:
a witness comes to court and answers questions at the trial
b) documentary
evidence: documents, such as business records, are presented in
court either by a witness or a party
c) photographs:
photographs are sometimes used as evidence if the person who took
them can properly identify them
Try to break
your case down into each of its elements and decide what evidence
you will use to prove each one. The best way to do this is to get
out your notice of claim for reference and then make yourself a
worksheet.
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Example
2
Suppose
your notice of claim says this:
What Happened?
ZC Roofing Ltd. put a new roof on my house at 123 King Street,
Vancouver, BC. The roof leaks and ZC Roofing Ltd. has refused
to fix it. My furniture and carpeting were damaged and I had
to hire another roofer to fix the leak.
How
Much?
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a)
Cost of replacing chair
b) Cost
of cleaning carpet
c)
Cost of repairing roof
TOTAL
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$479.00
135.00
1,250.00
$1,864.00
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| You
would prepare a worksheet like this: |
| FACT |
EVIDENCE
|
|
A
|
ZC
Roofing put the roof on my house
|
A
|
Signed
contract with ZC Roofing and invoice marked "PAID" |
| B |
The
roof leaks |
B |
Photos
taken by me |
| C |
The
leak was caused by IC's poor workmanship |
C |
Evidence
of building inspector |
| D |
It
will cost $1,250 to repair the roof |
D |
Estimate
from Able Roofers |
| E |
The
leak caused damage to my carpets and furniture |
E |
My
own testimony |
| F |
It
cost $135 to clean the carpet |
F |
Invoice
from Columbia Carpet Cleaners |
| G |
It
cost $479 to replace the damaged chair |
G |
Bill
of sale from Peg's Furniture Mart |
You must bring
to the settlement conference all
the documents that you will use at trial - if there is one -
to prove your case. This would include the contract, invoices, bill
of sale and written estimate, if you have it. You won't be expected
to produce any witnesses, but you should be prepared to summarize
what your witnesses would say if they had to come to court.
For example,
you won't bring the building inspector to the settlement conference
but you could say, "The building inspector told me that the reason
the roof leaks is that the flashing was not properly installed and
the shingles around the chimney and eaves have to be removed and
replaced."
A good way to
organize your papers is to paperclip each of them to a page in a
notebook or a three-ring binder and mark each of the pages in the
upper right hand corner with the letters from your worksheet. (The
worksheet could be the first page in the book and serve as a Table
of Contents.)
If you are the DEFENDANT:
Begin by looking
again at the notice of claim and at your reply.
Do you disagree
with the claimant's version of "What Happened?" Make a note of exactly
what it is you disagree with and be prepared to tell the judge what,
if anything, you agree with.
Do you disagree
with the amount that the claimant says you owe? Be prepared to show
what the correct amount is and how you arrived at that figure.
Do you agree
to pay what the claimant claims, but simply can't pay it all at
once? If that's the case, bring with you some evidence of your financial
situation -recent pay stubs, for example, and last year's income
tax return. Then tell the judge what sort of payment terms you would
need. If you can pay something right away, all the better.
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Example
3
Suppose
you agree to pay the claimant $1,000. You might say. "I'll
pay $200 today, and then $200 at the end of each month until
it's paid".
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There
are a few other things to keep in mind, if you are the defendant:
First:
Has the correct defendant been named?
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Example
4
In
Example 2, the claimant had a contract with ZC Roofing Ltd.
If he named Zoro Carey as the defendant - the one who owns
the company and did the work - and not the company. Mr. Carey
would have a defence.
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Second:
If the claimant has suffered the damage described, has it been proven
that it was your fault?
Third:
Carefully examine the amount of the claim. Is the amount really
justifiable? Is the claimant looking to be put in a better position
than before the damage was suffered? For example, is he asking for
a brand new chair to replace one that was old and worn?
You
can organize your case much as described for the claimant, with
a worksheet listing the points you wish to make and the evidence
you will use to prove those points.
Like
the claimant, you must bring to the settlement conference any
documents that you want to use as evidence. And like the claimant,
you must come prepared to the settlement conference or risk having
to pay the other side's expenses.
What
will happen at the conference?
You
will go into an office or meeting room and sit at a table with the
judge. (Some courthouses don't have extra rooms so settlement conferences
may be held in a courtroom, but the same procedure applies.) In
any case, this will be a private meeting. Members of the public
are not allowed.
The
judge will say a few words and will likely ask each of you to give
a brief summary of your case. You don't need to write this out in
full but you should have a list of the points you wish to make.
If you've made a worksheet, use that.
The
judge may then lead you both into a discussion of what, if anything,
you could agree on. Ideally, you would agree on the final result
and the judge would make that order, and that would be the end of
it. Or, you might agree on some of the issues and leave others for
the trial.
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Example
5
Going
back to the notice of claim in Example 2, the parties might
agree that the carpet damage was not the roofer's fault, because
the homeowner had agreed to remove it. They might also agree
that the chair was an old one and only worth $150. They will
have a trial but it will be shorter and simpler because they
only have to deal with whether the $1,250 repair job is necessary.
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Who
attends the settlement conference?
The
judge will be there as well as a clerk, to take notes. The parties
must attend. If anyone has a lawyer, the lawyer may attend as
well but the client must always be there.
If
one of the parties is a company, then the company's representative
must be one who has authority to settle the claim.
If
you would like to have someone attend with you for support, ask
the judge's permission at the start of the conference.
What
if I don't come to the settlement conference?
If
you don't attend the conference, an order
can be made against you. If you are the defendant, this could be
an order that you pay the full amount of the claim. If you are the
claimant, it could be an order dismissing your claim. The judge
can also order that the case go to trial, and set a trial date in
the absence of one of the parties.
What
if I can't
be ready - or
can't attend - on the date set for the conference?
If
you can't have all your documents ready in time for the settlement
conference, or if you have a good reason for being unable to attend
on the date set, ask the registrar to postpone
your conference to another date. Be sure that the registrar has
notice - in writing - at least seven days before the date set. If
the registrar doesn't think that you tried your best to be ready,
you may still be required to keep the appointment.
If
you cannot attend in person, you may make a written application
to the registrar to attend by telephone.
Special
rules for personal injury claims
If
you are claiming damages for injury to yourself, you must file
a certificate in the small claims court registry, which says
that you are ready to discuss settlement of your entire claim at
a settlement conference. This certificate must be filed within six
months of the date you served the notice of claim on the defendant,
and it must have attached to it all medical and other reports and
records that you intend to rely on to prove your claim for expenses
and losses. Then you must mail
the certificate and copies of all attached documents to the other
side - usually ICBC.
If
you're not ready to discuss settlement within the six months, ask
the registrar to extend
the time limit.
You
may not want to invest a lot of time and effort in proving what
your damages are if you're not sure you can prove that the defendant
is responsible. On the other hand, you won't want to worry about
proving liability if the defendant will admit it. In a personal
injury case, either side may ask for a settlement conference on
the issue of liability alone.
Special
rules for young persons claiming personal injury
If
you are under 19 years of age and are involved in a personal injury
claim, the adult assisting you as your litigation
guardian must use a lawyer and must have the consent of the
Public Guardian and Trustee to settle any claim.
Offers
to settle
Even
though you have been through a settlement conference and your case
has been set for trial, it doesn't mean that you have to go to trial.
Within 30 days after the settlement conference, either party can
make a written offer
to settle to the other party. You must serve the offer personally
or by registered mail.
For
example, if you are the claimant and you received an offer, and
you find it is acceptable, you have 28 days from the day you received
it to serve a written acceptance of offer on the other party. After
that, by filing the offer to settle and the acceptance of offer
in the registry, it becomes a payment order and the trial is cancelled.
If
an offer is not accepted, after a trial the judge can impose a penalty
of up to 20 per cent of the amount of the offer on the party who
rejected the offer if the outcome of the trial is much the same
as the offer.
It
is important to note that the judge can't be told about the offer
until a final decision on the amount has been made. So if you have
made or received the offer, be sure not to make any mention of it
during the trial, but do bring it with you to court.
Part
two - The trial
What
is the difference between a settlement conference and a trial?
There
are a number of differences. A settlement conference is a private
discussion between the parties, with the assistance of the judge.
A trial is a public process where each party tells its own side
of the case to a judge who makes a binding decision.
Evidence
is heard from witnesses at a trial; at a settlement conference the
parties simply tell the judge what the witnesses would say if they
were present.
A
trial can be a much more formal procedure than a settlement conference,
but not always. A lot depends on the personal style of the judge
and also on the judge's assessment of what procedure will allow
the parties to present their cases easily and fairly.
How
do I prepare for trial?
If
you followed the advice of this booklet about preparing for the
settlement conference, much of your work is already done. Start
by going back and reviewing the notice of claim, the reply, your
worksheet and any documents or other evidence you have. You should
bring the original and at least two copies of each document. The
original may be kept by the court as an exhibit. The copies are
for the judge, the other party and yourself.
You
will likely be the main witness for your case and you may be asked
to simply tell your story. So prepare what you will say.
Usually
the best way to organize a story is in the order that the events
actually happened. Think about how you would explain the case to
another person who doesn't know you or the other people involved.
Make a list of all the points you want to cover. Then go back over
your list and cross out any items that don't really have anything
to do with the issues that are in dispute.
If
you are the claimant, be prepared to start by telling the judge
briefly what the case is about. Don't forget to mention anything
that was agreed at the settlement conference or after it.
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Example
6
Using
our earlier example, the claimant in this case might start
by saying:
"I
am Peter Homeowner and I am the claimant in this case. I hired
the defendant to install a new roof. They did a poor job and
the roof leaked. It damaged my carpet and furniture and now
I'm going to have to pay another roofer to make the roof good.
I say the defendant should have to pay that. At the settlement
conference we agreed that I will withdraw my claim for the
carpet damage and reduce my claim for the chair to $150. After
the settlement conference we met and agreed that the repair
job could be done for $900. I have a new estimate from someone
the defendant suggested. So, in all, I'm asking for an order
for $1,050."
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Don't
forget that the courts are open to the public so you can go in any
day and just sit down and watch. If you do that, try to watch several
cases because each one is different and you may get some wrong impressions
by watching only one case.
What
witnesses should I have?
When
you are thinking about what witnesses, if any, to call, remember
that except for expert witnesses, they must have personal knowledge
of the facts you want them to tell the court about. Hearsay evidence
is something that the witness only knows about from hearing someone
else say it. Because of that it is usually too unreliable to be
allowed as evidence in court. An example of when it would be allowed
is if the other party admitted something to a witness. For instance,
if one of the drivers in a car accident said to a witness, "I guess
I was in too much of a hurry to get to work," the witness would
be allowed to tell that to the court.
How
do I prepare my witnesses?
Think
carefully about what questions you will have to ask your witness
in order to get the
evidence you need, and write those questions down. Don't ask questions
that suggest the "right" answer. These are called "leading questions".
For instance, don't say, "Was the light red?" Instead say, "What
colour was the light?"
Do
review the questions with your witnesses beforehand. It is alright
for you to discuss the case with them, but you must not tell them
what to say. Be sure to tell them this so they won't be embarrassed
if they are asked in court whether they've discussed the case with
you.
What
do I do when the other side says something I don't agree with?
If
you've watched television trials, or even lawyers in actual courtrooms,
you will have seen cross-examination used both to help prove a case,
and to show the weaknesses in the other side's case.
In
small claims court, the judge may allow you to cross-examine the
witness for the other side, if it seems that it would be helpful.
But cross-examination is difficult to do well and it may be easier
for you to get your point across to the judge if you simply ask
to be allowed to respond to what the witness has said. You then
tell your side of it - under oath - and the judge may ask you both
some more questions, to get things straight.
If you do cross-examine a witness, an easy way to ask your questions
is to say what it is you want the witness to say and then ask, "Is
that correct?" These leading questions are quite alright in cross-examination,
even though they are not allowed when questioning your own witnesses.
What
about expert witnesses?
Experts
are the only witnesses who are allowed to give evidence about their
opinions. Sometimes an opinion is the only way to prove an important
part of your case, such as why the roof leaks.
The
other side needs to be prepared to cross-examine your expert or
to get another expert opinion. So, if you intend to call an expert
witness to give opinion evidence, you must serve the other side
with a summary of the opinion at least 30 days in advance. If you
don't you can ask the judge for permission to call the witness anyway,
but you might not get permission, or the other side may succeed
in getting a postponement of the trial. If that happens, you could
have to pay the other side's expenses for showing up for trial.
Can
I use a letter from my expert instead of bringing the witness to
court?
Normally
a witness must appear in person, so that the other side has a chance
to ask questions, but an exception is made for expert opinions.
If you want to use a letter
or a written report, have the person prepare a letter stating
his or her qualifications, what the opinion is, and the facts that
the opinion is based on. Then serve a copy of the report or letter
on the other party at least 30 days before the court date. If you
don't, the same rule applies as for failing to give a summary of
an expert's testimony in advance.
If
you receive an expert's report from the other side and you think
it is important that you be allowed to cross-examine
the expert, you can notify the other party, in writing, at least
14 days before the trial, that you require the expert to attend.
Be careful about this because if the judge decides it was unnecessary,
you could end up paying the cost
of bringing the expert to court.
What
about repair estimates?
Another
exception to the "in person" rule is made for estimates. You can
bring a written estimate for the repair of damage or an estimate
of the value of property and present it as evidence at trial without
bringing the person who gave you the estimate.
If
you are going to use a written
estimate, you must serve all other parties with a copy of the
estimate at least 14 days before the trial. If you don't, you can
ask the judge for permission to present the estimate anyway, but
you might not get permission, or the other side might succeed in
getting a postponement of the trial to obtain their own estimate.
If that happens, you could have to pay the other side's expenses
for showing up for trial.
It's
a good idea, especially if the amount is large, to get more than
one estimate yourself.
How
do I make sure my witnesses will come to court?
If
you have any witnesses, chances are they will agree to come to court
voluntarily. If not, you can get a summons
to witness form at the small claims court registry. If it is
served on the witness, along with reasonable travelling expenses,
at least seven days before the court date, the person will be required
by law to attend.
What
if I can't be ready - or can't attend - on the date set for the
trial?
If
you have a very good reason for being unable to attend on the date
set, you can appear in court to ask the judge to postpone
or adjourn your trial. Your application must be in writing and
you have to serve the other party with it at least seven days before
you ask the judge.
If
you apply to postpone or adjourn your trial less
than 30 days before the trial date, you must pay a fee if the
adjournment is granted.
The
fee must be paid
within 14 days after the adjournment or within a longer period
of time set by the registrar. If you fail
to pay the fee, the judge may decide that you cannot proceed
any further.
Are
there special rules about how to behave in court?
The
judge in small claims court is called "Your Honour". Everyone stands
when the judge enters or leaves the courtroom. You must stand whenever
you are speaking to the judge, or the judge is speaking to you.
You will also stand while questioning your witnesses. Many judges
will invite you to sit while giving your evidence, but you should
stand at any other time when you want to say anything.
At
settlement conferences, everyone remains seated.
A
trial preparation checklist
- review
the notice of claim, and reply, and any other documents that
have been filed
- review
the results of your settlement conference
- list the
points you need to prove to win your case
- consider
how you will prove each one
- gather
the documents you need and organize them in logical order
- contact
any witnesses you decide are necessary
- obtain
statements from expert witnesses, if any, and send out copies
as required
- prepare
questions for witnesses and review them together
- prepare
a list of questions for cross-examination
- on your
trial date, give yourself plenty of time to arrive well ahead
of the time you have been given
If
you have prepared your case well, you will be much more relaxed
on the day of your trial and you will be able to present your case
to its best advantage.
How
can I get more information?
This is one in a series of booklets available from any small claims
court registry.
The
titles in the series are:
#1
WHAT IS SMALL CLAIMS
COURT?
#2 MAKING A CLAIM
#3 REPLYING TO A CLAIM
#4 SERVING DOCUMENTS
#5 GETTING READY FOR COURT
#6 GETTING RESULTS
#7 COURT
MEDIATION PROGRAM FOR CLAIMS UP TO $10,000
#8 MEDIATION FOR CLAIMS BETWEEN
$10,000 AND $25,000
CIVIL
RULES - For more detailed information you may want to look at
the small claims court rules themselves. The rules have been written
for non-lawyers.
The
people behind the counter at any small claims registry are helpful.
They cannot give legal advice and they cannot fill out your forms
for your, but they will gladly answer many of your questions about
small claims court procedures.
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information contained in this booklet is simply an overview
of the significant provisions of the Small
Claims Act and Small
Claims Rules. It is not intended as a substitute for
the Act or the Rules, which should be examined for specific
information. Also, the information is not intended to be legal
advice. If you have any legal questions, you should see a lawyer. |
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