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Contents

• B.C. Home
• Ministry of Attorney General
• Administrative Justice
  • About Administrative Justice
    • Administrative Tribunals in British Columbia
  • Self Help
    • About Administrative Justice
    • About Administrative Tribunals
    • About Tribunal Members
    • Different Tribunal Processes Used to Resolve Disputes
    • Steps in Resolving Disputes in Claims
    • The Tribunal Hearing
    • After the Tribunal Hearing
    • Articles and Publications of Interest
  • Publications and Research
    • Reports and Papers
    • Presentations
    • Publications
    • News Releases
    • Administrative Justice Reforms of Interest in Other Jurisdictions
  • Legislation
    • General Information about the Legislative Process
    • BC Laws
    • About the Administrative Tribunals Act (ATA)
    • About Attorney General Statutes Amendment Act, 2007
    • About the Attorney General Statutes Amendment Act, 2004
    • About the Administrative Tribunals Appointments and Administration Act, SBC 2003, Chapter 47 (ATAAA)
    • Administrative Tribunals Act Regulations
    • About the Public Inquiry Act, 2007
    • Administrative Tribunals in BC
  • Tribunal Tool Kit
    • Model Documents
      • Annotated Model Rules for Tribunals and Other Administrative Bodies
      • Sample Administrative Rules
      • Practice Directives ~ Overview
      • ATA s. 12 Model Practice Directive
      • ATA s. 13 Model Practice Directive
      • MOUs ~ An Overview
      • Model MOU - Version 6, September 1, 2007
    • Guides and Manuals
      • Access and Privacy Issues: A Guide for Tribunals
      • British Columbia Council of Administrative Tribunals' Adjudicators' Manual
      • Council of Canadian Administrative Tribunals' On-line Decision-Writing Course
      • A Guide to Implementing Dispute Resolution into Tribunal Processes
      • A Guide for Tribunals: Obtaining Compliance with Tribunal Processes
      • A Guide for Tribunals: Stated Cases
      • A Guide for Consideration of a Process for Review of Administrative Decision-Making
    • Information Bulletins
      • Application of the Freedom of Information and Protection of Privacy Act to Administrative Tribunals
      • Orders for the Payment of Costs
      • Enforcing Tribunal Orders Using Court Processes
    • Tribunal Success Stories
      • New Rules of Practice and Procedure issued by the Safety Standards Appeal Board
      • Mediation and Arbitration Board using Service BC Centres to provide more effective local service
      • New Rules of Practice and Procedure issued by the Employment Standards Tribunal
      • Safety Standards Appeal Board now also hearing Homeowner Protection Act appeals
      • Employment and Assistance Appeal Tribunal Governance Tools
      • Memorandum of Understanding signed by Chair, Passenger Transportation Board and Minister of Transportation
      • Memorandum of Understanding signed by Chair, Employment and Assistance Appeal Tribunal and Minister of Employment and Income Assistance
      • Arrangement to Improve Efficiency and Independence for Industry Training Appeal Board
      • Memorandum of Understanding signed by Chair, Safety Standards Appeal Board and Minister of Forests and Range
      • Memorandum of Understanding becoming a “Best Practice”
      • Tribunals Report Their New Shared Registry is a Resounding Success
      • Property Assessment Appeal Board Successfully Licenses Technology to Alberta
  • Links
    • By Organization
    • In Alphabetical Order
  • Site Map
  • Contact

Self Help

Some documents in this site are in Portable Document Format (PDF). You will need Adobe Reader.

These pages set out some general information about the administrative justice system and how tribunals, which are part of that system, conduct their work. The pages provide a series of frequently asked questions and answers, including links to other websites, plus links to articles and publications that may be helpful.

Note: The information provided here is not intended to be legal advice. While tribunals share strong similarities, there are some significant differences so the information provided is very general.

Readers with an interest in a particular tribunal should always consult that tribunal for specific and up-to-date information. Also, while the goal is to provide general information about the administrative justice system, this information is based on the Dispute Resolution Office’s (DRO) experience with those tribunals established by the Government of British Columbia.

The DRO is always interested in hearing about ideas, suggestions or comments about this Self Help page and about administrative justice generally. The DRO can be contacted at DRO Contact.